Features F&W Pro You Probably Never Noticed These Little Things Servers Do to Make Your Meal Special From extra-hot coffee to shiny spoons, there are a billion tiny details that add up to a magical meal. By Darron Cardosa Darron Cardosa Darron Cardosa, also known as the Bitchy Waiter, is the voice of restaurant servers. His decades-long career in the restaurant industry and his very active social media presence have made him an expert on all things service related. He says out loud what other servers wish they could say.Expertise: food service, restaurant industry, waiting tables.Experience: Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has waited tables in diners, pubs, chain restaurants, neighborhood bistros, clubs, and had a short stint in a celebrity-owned restaurant before he was fired for blogging about his experience.Over the last 15 years, he has written more than 1,500 articles and blog posts, each and every one about the food service industry. He has written for Food & Wine, Plate, the Washington Post, and others. Darron has been seen on NBC's the Today show and CBS Sunday Morning discussing the service industry. His book, The Bitchy Waiter, was published in 2016, and his years as a professional actor eventually led to the creation of his one-man show, The Bitchy Waiter Show, which tours around the country. Food & Wine's Editorial Guidelines Published on February 23, 2024 Close Photo: Adobe Dining out isn’t necessarily a magical experience, but that doesn’t mean there isn’t some restaurant wizardry happening. There are lots of things that servers do behind the scenes that help make a dining experience a good one. Think of it as David Copperfield using sleight of hand on a deck of playing cards to blow your mind. I’m not saying this happens in every restaurant, but when it does, you probably don’t even notice it. 7 Things Diners and Servers Need to Stop Saying Cool trick, bro Pouring hot fresh coffee into a cold mug does nothing for the integrity of the coffee, so very often a server will first pour hot water into the cup, swish it around a little bit, pour it out and then refill it with coffee. It keeps the coffee warmer for longer and you’d never know that someone took this extra step. An extremist will steam the cup with the cappuccino machine. On the opposite side of the thermostat, bartenders will very often fill a cocktail glass with ice water and let it sit in the glass while the cocktail is being made. As the drink is shaken, the glass gets cold so when that Dirty Grey Goose Martini is poured into it, it tastes even better. When you order a dessert that comes with ice cream, there’s a good chance that the dish it’s served in was sitting in a cooler right next to some spoons. Just like a chilled cocktail glass or a beer mug, cold dessert dishes make things better and it happens on the sly. It’s the same thing as leaving plates under a warmer so any food that goes on them stays hot longer. Just another way to impress a customer without any expectation of them recognizing it happened. Suddenly Craving Sizzling Steak or a Chocolate Dessert? You May Have Been Tricked Into It Sour power If you have ever asked for lemon wedges for your hot tea and it arrived sans seeds, thank your server. While seedless lemons do exist, it’s much more likely that a server painstakingly removed the seeds than the restaurant going to the trouble and expense of procuring a more expensive crate of lemon without them. Poof, the seeds are gone! When you receive silverware without the slightest trace of the dreaded water spot, it’s probably because someone polished each and every piece of flatware using either vinegar or lemons (with or without seeds) to ensure that silverware is shiny and clean. It takes a lot of time, but it’s worth the effort even if a customer doesn’t notice it. 7 Tips for Getting a Great Restaurant Meal Even When You're in a Hurry That's a wrap Ever ask to have your leftovers wrapped up and when you get home you see that the container has been carefully labeled with its contents? It’s a small gesture, but a huge help and one that won’t even be noticed until after a customer has left the restaurant. I used to go so far as to draw a little fish on the box for the grilled salmon and a cow for the burgers. Are the Specials at a Restaurant Really That Special? Choc it up When you order hot chocolate at a restaurant, there’s a good chance it’s a packet of powdered Swiss Miss poured into some hot water and stirred with a plastic straw. There are some servers who like to enhance that sad excuse for a chocolat chaud à l'ancienne by adding a splash of chocolate syrup to it to make it a little more decadent. Never mind that it’s basically high fructose corn syrup with a dash of imitation cocoa, it’s the thought that counts. There’s no hocus pocus, they just want to make it better for you. Restaurant Fees Are Spiraling Out of Control Sip, sip ... hooray! Have you ever requested that your cocktail be extra strong but didn’t bother to ask for a double? If so, you may have been pleasantly surprised to take that first sip and think the bartender definitely hooked you up. I regret to inform you that it’s an illusion as stunning as David Copperfield making the Statue of Liberty disappear. While I can’t say how Mr. Copperfield pulled off his trick, I do know what the bartender did. They poured the liquor directly into the straw. Magic! Restaurant staff aren’t magicians, but servers genuinely want customers to enjoy their time in a restaurant. Hopefully, all the abracadabra that happens behind the red velvet curtains will encourage higher tips and a greater appreciation. Was this page helpful? Thanks for your feedback! Tell us why! Other Submit